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Home Rentals Contact Us Service / Parts Vacation Planner We Can Rent Your RV for You! Rental Policies

PRIVACY POLICY:


We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also may  automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.


SECURITY POLICY


Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software

available today for secure commerce transactions.

It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.


REFUND POLICY


If applicable, refunds are provided as a credit to the credit card used at the time of purchase within five (5) business days after return of the rented vehicle or cancellation of the reservation.  Per our cancellation policy, if a rental reservation is canceled 14 days or more away from the pickup date, we refund the reservation deposit, less a $25 processing fee.  If the reservation is canceled within two weeks of the departure date, the $250 reservation deposit is forfeited.  When the renter picks up the vehicle, the reservation deposit becomes a prepayment, applied toward the full rental amount.  

OUR POLICIES